A letter of expectations is most often used for senior employees, leaders, or knowledge workers who have been engaged to deliver outcomes, most often on a salary.
A letter of expectations is generally not considered a disciplinary letter, however, “draws a line in the sand” when an employee’s conduct, performance or actions have not aligned with the expectation of their manager or leader.
It is a way to clearly set out exactly what is expected of them in future and put them on notice that disciplinary action up to and including termination of employment is a likely outcome if they do not make the required adjustments to meet the expectations.
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