Question 1

What does an outsourced HR Consultant do?

Accepted Answer

We partner with your organisation to understand your objectives, your culture, your current practices and your risks. With this knowledge, we help you develop a People Framework to guide your team on ‘what and how’ to deliver your desired outcomes.As an outsourced Human Resources Consultant, we will do as much or as little of the work as you prefer. Some of our clients rely on us to do all things HR, others prefer a supported DIY approach. Either way, we are here to assist you to mitigate risk, ensure compliance, build strong cultures and grow and develop your organisation.By working with us, you will enhance your confidence, competence and capacity to lead a successful organisation.Visit our Services page to learn more about what we do and how we can assist your organisation: HR Advice & HR Services

Question 2

Why does my business need HR support?

Accepted Answer

Whether you have one employee or fifty, good HR practices help you attract, retain and develop your people while reducing workplace risks. Professional HR support ensures your business remains compliant, improves employee engagement and gives leaders the confidence to manage people effectively.In fact, small businesses often benefit the most from proactive HR advice. Establishing the right people practices early can help prevent costly issues and support sustainable business growth.To find out where your business may benefit from HR support, complete our People Review Checklist: People Review Checklist | Martha Travis People Innovators

Question 3

Do you provide services Australia-wide?

Accepted Answer

We are based in NSW and provide services to clients all over Australia and New ZealandOur local service areas include Greater Sydney, Wollongong, Newcastle, the Hunter Region and Port Stephens.We can also travel to Bathurst, Orange, Tamworth, and any other part of NSW; however, depending on the location, additional travel costs may apply.Our current remote service areas include Gladstone, Brisbane, Townsville, Canberra, Melbourne, Hobart, Adelaide, and Perth; however, we can support clients anywhere, through virtual HR consulting and online support.View our service areas on the map below.

Question 4

Can you provide support for my industry?

Accepted Answer

We work with a wide range of industries, including professional services, construction, manufacturing, healthcare, community services, education, hospitality, retail and not-for-profit organisations. Our HR solutions are tailored to each organisation's unique needs.Visit our Testimonials page to see how we've supported businesses across a range of industries: https://www.marthatravis.com/testimonials

Question 5

How can I contact Martha Travis People Innovators?

Accepted Answer

You can contact us by phone, email or through the enquiry form on our website. We're always happy to discuss your HR needs and recommend the best solution for your business. We recommend an obligation free scoping call initially, to work out what you need and how we can best support you.To find out more and book a scoping call, complete our Contact form:Contact | Martha Travis People Innovators

Question 6

How does Martha Travis People Innovators support the business community?

Accepted Answer

We are passionate about supporting businesses through referral marketing, knowledge sharing, connecting people and advocating with external and government bodies, to enhance workplaces across AUS/NZ.We actively participate in business networking groups, industry events, educational webinars and community initiatives.We also support charitable organisations through fundraising and awareness campaigns.Visit our Trusted Partners page to see some of the organisations we work with:https://www.marthatravis.com/trusted-partners

Question 7

Can you assist us with our HRIS?

Accepted Answer

HRIS is a Human Resources Information System which facilitates the automation and centralisation of your people data and processes.We recommend using technology/software in your organisation regardless of size and can help you work out what is best for you based on budget, business maturity and employee numbers.We work with clients to help them choose, prepare, implement, customise/configure and optimise their HRIS.We have expertise and experience using ELMO Software, Employment Hero and Happy HR.To learn more about our HRIS support, visit our Technology page:https://www.marthatravis.com/hr-technology

Question 8

Can you help with Fair Work compliance and claims?

Accepted Answer

Can you help with Fair Work compliance and claims?Fair Work compliance starts with your People Framework, including employment agreements, position descriptions, policies and procedures, correct Award identification and application, and payroll accuracy.We can review your existing people practices and conduct an HR compliance audit to identify gaps, minimise risk, and ensure your business is meeting its workplace obligations.If your business is contacted by the Fair Work Ombudsman or a workplace complaint or claim arises, we can guide you through the process. We provide practical advice, help you prepare the required documentation, and support you in responding professionally and confidently, while working towards the best possible outcome for your business.Learn more on our People Framework page:https://www.marthatravis.com/hr-software-implementation

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