Penelope has played a key role in the successful implementation and optimisation of platforms such as SAP, ELMO, and Employment Hero. She combines deep system knowledge with strong communication skills to drive adoption through effective training, clear documentation, and stakeholder engagement.

Her systems-thinking approach, coupled with strong data and analytical capabilities, supports everything from configuration and workflow automation to performance reporting. She keeps projects on track and aligned with client milestones and applies her creative skills in digital design and video production to build effective resources and content for our team and our clients.

Regardless of the size of the project or pressure of deadlines, Penelope brings both resilience and humour to keep the team smiling and laughing.