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2 min
The importance of a framework
The lines between work and personal life are becoming increasingly blurred. A robust People Framework will guide both actions and behaviours
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3 min
The human aspect of AI
Some of our clients are worried...
They don’t want to be left behind, but they don’t have time to fully understand the possible implications
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3 min
For our Elders
This NAIDOC week, the team at Martha Travis People Innovators celebrated the contributions of Our Elders during our team meeting, by each...
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4 min
There is no "truth"
Truth is a concept. Your truth may not be mine. In the workplace this creates conflicts and needs to be recognised so it can be overcome.
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6 min
Why feedback is more important than results
Feedback is an important ingredient for employee engagement and can in and of itself deliver improved results, but should not be the focus.
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3 min
What's the Plan?
If you regularly read my posts, you will know that what is widely recognised as 'planning' isn't something that comes naturally for me....
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5 min
Over-servicing is counterproductive
Are you guilty of over-servicing your external and/or internal clients? If so, your desire to provide 100% customer satisfaction can...
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4 min
It's a Kangaroo Court
Jumping to conclusions in an employee investigation can lead to poor decisions and exposure to claims.
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4 min
You're a real person!
As the work world evolves and virtual and hybrid working continues, how do we preserve culture and maintain meaningful human connections?
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3 min
Why do we avoid taking action?
How many leaders leave it far too long to take action when a team member‘s performance or conduct needs addressing? Leaders generally avoid
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4 min
Handing over your baby...
Handing over your baby to someone else's care is scary. So is relinquishing control within your business; so getting it right is critical.
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4 min
Thrown in the deep-end...
Have you ever been promoted or moved to a new role with additional responsibilities within an existing business? Yes? You were probably...
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4 min
The Service Enigma
Customer service is the key to every organisation's success (or failure) … so how can we help improve and/or maintain a consistent...
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4 min
Busy is the new smoking
It seems that every few years the media and scholarly articles focus on what is the 'new smoking' - I purport that 'busy' is the new smoking
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4 min
Get to the heart of it...
Have you ever taken a pill to relieve a symptom? A headache tablet, an analgesic for muscle pain, a decongestant for a head cold, an...
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6 min
Press pause.... take a breath
You have said the wrong thing. It is written all over the face/s of your listener/s. Now what? How do you recover & stop it happening again?
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4 min
Do you need a "relationship strategy"?
Maintaining positive interpersonal relationships is likely the hardest thing you'll ever do in your life, but is it worth it? Whether an...
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3 min
Confessions of a perfectionist
I'm writing this blog today because just when I thought I was getting my perfectionist tendencies under control, circumstances just...
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5 min
Tips for moving from "overseer" to "seer"
Moving from command and control to visionary leader and why it is imperative to your organisation's success
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5 min
What lessons are you missing from right in front of you?
While your head is buried in a book, or you're staring at your screen; you might be missing out on learning from what's in front of you...
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